I am always a bit hesitant visiting a new salon for a facial. I worry I won't be able to relax due to the intimate nature of the treatment and the new surroundings. I needn't have worried though, all the staff were lovely and welcoming. Ria was professional yet friendly and she managed the balance between giving information, friendly chat and allowing me time to relax very well. It has been a long time since I have felt like I had a spa experience in a central salon, I will most definitely be back, my skin looks better than ever!